Speaker Name(s): Anthony Easty, PhD, PEng, CCE Description: Many advances in modern medical care rely heavily on technology, and great progress has been made in diagnosis and treatment. However, error rates in medicine remain high in comparison to many other industries. Technology often brings additional complexity, distracting users from the tasks that they are trying to perform. It is important to understand the impact that technologies have on health care processes, so that we can maximize their benefits and minimize their negative impacts. Examples will be provided to illustrate how we might accomplish this, and approaches will be proposed that offer the potential for improved adoption and safe use of technologies in health care.